What was involved?
The bathroom was completely redesigned. It was a whole new fitout.

How did you choose PG Bathrooms and Plumbing?
Well, we had decided to go with a bathroom suppliers that also offer a full fitting service and it was just a stroke of luck that Paul was allocated to us.

Had you definite ideas in mind before you talked to Paul Gallagher?
Yes, we had a detailed plan.

Did Paul introduce new ideas?
Paul did have some suggestions for us. For example, the original plan was that the free-standing bath would be placed against the wall and Paul suggested that it would look better if it was moved out a little bit and centered. We decided to go with that and it has worked out really well. Before fitting anything or doing anything Paul checked it with us every time. And that was one of the things that I liked about Paul.

How did the project run?
Excellent, there was no problems. Paul turned up when he said he would and we were really happy with the workmanship. He was neat and tidy and cleaned up each evening.

Paul encouraged us to ring him at any time if we had any problems at all and he would sort it.

What was the biggest benefit to you of using PG Bathrooms and Plumbing?
Paul was very easy to work with. As a household, that’s hugely important. Paul respected our input and was very approachable, very friendly. He inspired confidence which is hugely important when you are having work done on your house. You got the impression that he's s good at his job - he was confident, he was competent and he was very personable as well.

What's your favourite part now?
I just love it all - we have a beautiful, modern bathroom finished to a very high standard.

Would you recommend PG Bathrooms and Plumbing to others?
Absolutely. We were extremely lucky that we had Paul. He was always just so friendly and nothing was a bother to him.

Any tips for other people?
Well, the plumber and the tiler are the most important people. Just be careful who you get because it's a big job and it can go wrong.