Finished Exactly On Cost and Schedule

Customer reference for Expand Building Services as told to pickapro by Daniel from Lucan Dublin 20 on 31-May-2019

When was the work done?
October 2018.

What was involved?
It was full width extension to the back of the house with an open plan kitchen area, a seating area and a utility room as well. We knocked down an internal wall as well. think it took seven or eight weeks.

How did you choose Expand Building Services?
I found them from pickapro. I actually contacted and spoke with probably four different people. Neil was in the mid-range of price but I really liked his work. I'm actually a project manager myself and I was an electrician for a year as well so I do know the ins and out of building. Neil knew what you were talking about and explained things very well, The questions I had, he answered very promptly and efficiently. He was fantastic.

I went to visit one of his references too - he had done two extensions for the couple and it was really good work. The feedback which I got from them was that even after the job was done that Neil was easily contactable.

Had you definite ideas in mind before you talked to Neil Boyle?
We had worked out what exactly what we wanted and I had used Auto CAD myself to make the design.

Did Neil introduce new ideas?
Yes, one of the things he introduced was the vertical radiators. They are a great addition which we hadn't considered.

How did the project run?
They were always on site, there was never a day that they weren't. They weren't managing multiple projects, which was good as well. Neil was always on the phone or he was always there. We had had an update every week. Either a Monday or Tuesday morning, so he could fill me in exactly what's going on. In terms of the cost and the schedule, he finished exactly when he said he would, and within budget as well which I thought was really good. There was no surprises.

It was done exactly and to a high standard. From start to finish now they were very clean.

What was the biggest benefit to you of using Expand Building Services?
The fact that his communication was very good. His ability to explain and the fact that he's really easy to get on with as well. Also Neil didn't mind if I asked for a small change. I'm a project manager myself so I understand how changes can affect the scope in terms of cost and so forth. Anything small he had no problem doing it. I thought that was very reasonable.

What's your favourite part now?
The kitchen was previously quite small and now it's really nice and very bright. It's open plan but it's warm as well because we've got three radiators in the room.

Would you recommend Expand Building Services to others?
I would definitely recommend him. I thought he was really good. We're thinking about getting an attic conversion so I'll probably go back to himself.

We had one issue with the boiler and actually it wasn't even to do with Neil. One of the washers was loose on the part in the boiler. It was covered under warranty. I rang Neil just to explain. He said it is covered under the warranty of the boiler but he did get the plumber to come down and just change the washer, rather than go through the hassle of going through the warranty. That was pretty good, he didn't have to do that and he didn't charge me anything.

Any tips for other people?
Yes. Just to know exactly what you want. I know that's easier said than done. Rather than start the project and then halfway through say, "No I would actually like something new." Have a look at different work the builder has done and decide off that as well.

Our Customers Say

Finished Exactly On Cost and Schedule

I went to visit one of his references too - he had done two extensions for the couple and it was really good work.

Daniel from Lucan Dublin 20 talks to pickapro .. See full interview

Worked Out Perfectly

From the way Neil talked, we could see that he knew exactly what he was talking about. His quotation was very good too.

Ann Garland from Coolock, Dublin 5 talks to pickapro .. See full interview

Very Transparent

I knew if I wanted to put something new in, Neil wouldn't charge me an arm and a leg.

Luke Thomas from Mount Merrion, Dublin 4 talks to pickapro .. See full interview

Committed, Reliable and Within Budget

That trust versus the other builders we met is what we got most from Neil and he proved that throughout the whole project ... it really felt like a partnership.

Greg MacHale from Malahide talks to pickapro .. See full interview

We knew that Neil was the best

I found Neil to be so trustworthy. The standard of work was so high that I just knew that he was going to finish everything perfectly.

Susan Kelly from Donabate, North Co. Dublin talks to pickapro .. See full interview

Value For Money and Reliable

The biggest benefit was reliability and a sense that you could depend on Neil and believe in what he said.

Laura Doyle from Malahide, Co. Dublin talks to pickapro .. See full interview

Reliability and Workmanship

Nothing was really too much of an ask from Neil. He did everything that we asked and more to be honest.

John from North County Dublin talks to pickapro .. See full interview

Price Competitive, Work Excellent

Neil was reliable, trustworthy, the price was competitive and the work was excellent.

Trish Rivervally from Swords, Co Dublin talks to pickapro .. See full interview

Neil's standards are very high

The workmanship was first class..Neil's the sort of person who builds something that he would be happy to have in his own house.

Brendan Rowe from Artane, Dublin 5 talks to pickapro .. See full interview

Right First Time

My favourite part is all of it, I just love my whole kitchen! Even now, there's nothing I would change about it.

Ger McKenna from Malahide, Co Dublin talks to pickapro .. See full interview

Amazing Attention To Detail

Neil's very good at his job and is pricing is competitive as well. I trusted Neil and I'm glad I did. He knew exactly what he was doing.

Louise from Dublin talks to pickapro .. See full interview

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