What was involved?
A total bathroom refit.

How did you choose PG Bathrooms and Plumbing?
I came across Paul's page on facebook and I knew he was local to my area. I also talked to a few other companies but I went with Paul because of the quality of the finish I saw on his facebook page and because of the reviews he had received. I was happy with his quote too.

Had you definite ideas in mind before you talked to Paul Gallagher?
Yes, I did. I sent him photographs of different ideas and we talked about different ways the bathroom could be laid out. We went through the whole thing.

Did Paul introduce new ideas?
Yes, Paul gave me quite a few suggestions to play around with. He made suggestions about the layout and also about the best shower unit to choose - one that would stand up to family life. He gave me a few samples and I looked online too. In the end I went with a tile that Paul had suggested in the beginning because it was the nicest tile. Paul organised every single thing, I just picked out what I wanted, I didn't have to do anything. It was the best thing ever.

How did the project run?
Absolutely fantastic. Paul gave me a date when he would start, he was there that morning and I didn't have to do anything. He had coverings for the stairs and landing and he did a full clean up every evening. He stuck exactly to the timescale that he had set out. The workmanship was really good. Another thing is that the back of my house was quite damp, so he put in the insulation before he put in the aquaboard and the plaster board and that room is so cosy now.

What was the biggest benefit to you of using PG Bathrooms and Plumbing?
It was hassle-free and it was done quickly, efficiently and cleanly .

What's your favourite part now?
Paul just does a fantastic job and his work is immaculate. The bathroom turned out like a show bathroom or a hotel bathroom. It's gorgeous and I am so happy with it. He did lovely little details too, like he he removed the door frame and put a chrome surround at the door and tiled right up to the door so you don’t have a door frame in the bathroom.

Would you recommend PG Bathrooms and Plumbing to others?
Absolutely, I have already recommended Paul to other people who are using him now to get their bathrooms done.

Any tips for other people?
Yes. I did that bathroom before about 13 years ago myself and I did it the hard way. I did everything separately - I went and I bought the tiles, got the fittings, organised the tiler and the plumber. Paul takes all the running around away, he does it all.